Loyalty or Competence? The Enduring Dilemma in Family Businesses HR Management

In family businesses, human resource decisions are rarely black and white. Decisions about who gets promoted, who takes control of new projects, or who has to leave are often not just administrative issues. They often carry deep emotional implications. One persistent and uncomfortable question inevitably arises: is it better to retain people who have been […]
When Personal Matters Shape the Direction of a Family Businesses in the Boardroom

In many family businesses, the boardroom is more than a venue for strategic decisions. It frequently becomes a stage where long-standing personal relationships quietly resurface. Unlike public companies, where board members typically debate numbers, risks, or market opportunities, the boards of family businesses often carry a heavier emotional burden: unresolved sibling rivalries, lofty parental expectations, […]
Family Business: Should Leadership Always Stay in the Family?

For a long time, many family businesses have viewed succession not as a strategic decision, but as a predetermined fate. The logic seems simple: the business belongs to the family, so it feels only natural that the top position should be passed down from generation to generation. However, experience across generations shows that reality is […]
The Dynamics of Family Business: The Unexpected Role of the In-Law

Family businesses are more than just money-making machines. More than that, family businesses are the heart of an identity, a complex web of emotions and legacies passed down across generations. Challenges such as leadership succession, sibling rivalry, or generational differences in vision are common. However, major changes do not always come with fanfare. They often […]
Inspiring Stories of Local Entrepreneurs: Tip Top Supermarket

Tip Top is one of the supermarkets that has been around for quite some time. Unlike other supermarkets, Tip Top adheres strictly to Islamic principles in running its business. The Man Who Built Tip Top The founder behind the success of the Tip Top supermarket business is Rusman Maamoer. He was born in Padang on […]
THE JAKARTA CONSULTING GROUP PRESENTS

FAMILY BUSINESS Beyond Bloodlines: Aligning Family, Ownership & Management When family and business overlap, conflict is not a risk, it’s a certainty. The question is: are you managing it, or letting it manage you? Join Patricia Susanto , CEO and 15+ year family business expert, to explore how family governance protects relationships and long-term value. […]
Organizational Culture Clashes in Mergers and Acquisitions

In news reports about mergers or acquisitions, the spotlight is almost always on fantastic figures, market strategies, and potential synergies. Analysts are busy discussing valuations, cost savings, and expansion of reach. However, behind the fanfare of various figures and projections, there is a key factor that is often overlooked: organizational culture. More specifically, cultural friction—clashes […]
Inspirational Story of Local Entrepreneurs: From a Whim to a Legend – The Success Strategy of Bika Ambon Zulaikha

When Hajjah Mariani, a retired pharmaceutical company employee, tried making bika ambon cakes in 2003, she never imagined that this “whim” would change her family’s life. From selling only eight boxes a day, Bika Ambon Zulaikha has now become an iconic souvenir of Medan and one of the largest bika ambon shops in North Sumatra. […]
Empowering Business Families: “From Founders to Future” Event Bridges Generations and Builds Legacy

Singapore, July 24, 2025 — As family businesses across Asia face a new wave of generational transition, The Jakarta Consulting Group and FT Consulting invite business owners and next-generation leaders to an exclusive one-day event in Singapore: “FROM FOUNDERS TO FUTURE: Understanding the Other Side” Designed for those ready to move forward without leaving the past […]