THE JAKARTA CONSULTING GROUP PRESENTS
FAMILY BUSINESS Beyond Bloodlines: Aligning Family, Ownership & Management When family and business overlap, conflict is not a risk, it’s a certainty. The question is: are you managing it, or letting it manage you? Join Patricia Susanto , CEO and 15+ year family business expert, to explore how family governance protects relationships and long-term value. […]
When Organizational Structure Is No Longer Relevant to Strategy
In the world of business, it has long been believed that organizational structure is a solid pillar that guarantees success. The principle of “structure follows strategy” introduced by Alfred Chandler has been used as a guideline by many leaders for years. Once a strategy is established, organizations typically reorganize departments, clarify lines of responsibility, and […]
Beyond the Glitz of Tourism: The Story of Coco Group and Their Survival Strategy in Bali
This is the story of I Nengah Natyanta, founder and owner of Coco Group. He started his business from scratch, beginning with a small shop on Taman Griya Nusa Dua street, South Kuta District, Badung in 2006. From there, his retail business has grown to what it is today. He used to be an ordinary […]
Leadership Responsibility Behind Organizational Decline
Amid eroding performance, those at lower levels are often blamed first. These include staff seen as unmotivated, teams deemed unsolid, or procedures perceived as ineffective. However, in reality, sustained decline rarely stems from daily operational issues. More often, the root lies at the leadership tier, where leadership responsibility extends beyond competence or intent. It includes […]
Organizational Culture, the Secret Weapon for Competitive Excellence
In the business world, strategy and organizational culture are often considered two separate things. Strategy is seen as a roadmap full of numbers and logic, while culture is considered a “soft” element that is left to the HR department. However, look at the success story of Netflix with its principle of “freedom and responsibility,” or […]
Inspirational Story of Local Entrepreneurs: From a Whim to a Legend – The Success Strategy of Bika Ambon Zulaikha
When Hajjah Mariani, a retired pharmaceutical company employee, tried making bika ambon cakes in 2003, she never imagined that this “whim” would change her family’s life. From selling only eight boxes a day, Bika Ambon Zulaikha has now become an iconic souvenir of Medan and one of the largest bika ambon shops in North Sumatra. […]
When Should Family Business Founders Step Down to Make Room for the Next Generation
In the course of a family business, there comes a time when a founder is faced with a decision that is not only strategic but also emotional: when to relinquish leadership. This decision is rarely easy. For many founders, the business is part of who they are a representation of their vision, hard work, and […]